Why replies matter
Customers read replies as much as ratings. A calm thank-you on a five-star, and a careful reply on a tougher review, shows you are paying attention.
Rules worth keeping
- Do not invent facts.
- Do not admit legal fault in public.
- Do not argue point-by-point.
- Move injury, safety or legal issues offline.
What the free writer does
You paste the review, choose a tone, and get a draft. It is not a canned template library, and it will not post anything for you.
Starting point only. Always read it before you post it.
Write a review reply free